Returns & Refunds

Most Nauti Co products are made to order, so we do not accept returns or exchanges for incorrect sizing, color preference, or change of mind.

Please review the product description and size chart carefully before ordering.

Damaged, Defective or Incorrect Orders

If your item arrives damaged, defective, misprinted, or you receive the wrong item, we'll make it right.

Contact us within 7 days of delivery at Crew@Get-Nauti.com and include your order number and clear photos showing the issue.

Once reviewed, we'll arrange an appropriate replacement or refund.

Shipping Issues

If your package appears lost in transit or there is a delivery issue, contact us and we'll help determine the next step.

Packages marked as delivered by the carrier may require investigation with the shipping carrier.

Questions?

We're a small business and real people are behind every order. If something isn't right, contact us.

No dock drama. We'll figure it out.